We accept these payment methods at Qballextreme:
- Credit Cards: We accept MasterCard, Visa, American Express, Dinners Card and Paypal.
REFUND / RETURN POLICY
You may return unused items in the original packaging that were purchased from Qballextreme.com within 30 days for a full product refund; shipping costs will not be refunded. Refunds will be made via the same form of payment used for your purchase.
WHAT IS THE RETURN PROCESS?
Your return should include the following information with your return:
- email address
- phone number
- order number
We cannot be responsible for packages lost during return. Therefore, we highly recommend that your return be sent as an insured package. The credit for your return will be applied to the credit card used to make the purchase. It may take up to two credit card billing cycles for the credit to appear on your statement.
UNITED STATES AND CANADA RETURNS SHOULD BE SENT TO:
Q Shipping / Returns Dept.
2 Bellecor Drive
New Castle, De
In accordance with applicable state law, where we are required to charge sales tax, such tax will be applied to total amount of the order, including shipping and handling charges and is based on the shipment’s destination state and local sales tax rates.
ITEMS ON BACKORDER
From time to time, a Qball product might sell out of inventory (be “out-of-stock”) and be placed on “backorder”.
If your order contains only an out-of-stock product, your order will be held and will be shipped when Qball receives the item in inventory (“stock”).
If your order contains both in-stock and out-of-stock items; the in-stock products will ship by the method you selected. The remaining backordered items will ship when they return into inventory.